Shipping costs and payment regulations

Contact Lens Info

Shipping Costs
We charge a flat fee of GBP 8.00 per order, irrespective of the number of items, for shipping to your destination. This cost will be added on to the order value in the order summary page.

Shipping address
It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. We will send it again to the revised address given by you at an extra cost.

Estimated Shipping Time
Most items are usually available in stock and are shipped in 2-4 days. Toric lense with Axis orders will have additional wait time of 5 to 8 working days. The table below gives an estimate of how long it takes to receive your order after it has been shipped, depending on where in the world you live. However, these are only estimates and depending on factors such as Internal Customs and postal delays, some items may take as long as 2 weeks to reach you after they have been shipped. Our logistics partners are world leaders in this field and we believe will always do their best to deliver products by the estimated delivery date.

Location Estimated Shipping Time
UK 2-3 working days
Terms and conditions of shipment
Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from a late delivery. Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

All prices include 17,5% Tax.

We accept these Major Credit Cards:


Payment
We accept Visa, Eurocard

Discountlens.co.uk recommends the following browsers and operating systems:

Windows
Operating systems:
- Win 98/ME, 2000*/XP (* with High Encryption Pack)
Browsers:
- Firefox
- Linux
- Microsoft Internet Explorer 5.5 or higher with Service Pack 2 and 6.0 with Service Pack 1

Apple Macintosh
Opetating systems:
- Mac OS 9.x or OS X (v10.2)
Browsers:
- Netscape Navigator 6.2 or higher
- Safari 1.1
If you have any questions about the above information, please feel free to contact us.

Telefon: 0041 43 497 2223
from BT: 0808 2344624 (tollfree)
from Cable&Wireless: 0808 1011200 (tollfree)
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